Privacy Policy for FirstTherapy.org

Effective Date: 20th November, 2024

At FirstTherapy.org, operated by TheBrainPsych (referred to as “we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect only the information that you voluntarily provide when signing up or using our platform. This may include:

• Your name and contact details (e.g., email address).
• Information you provide during the sign-up process for therapy matching, such as preferences or other relevant details.
• Optional information provided during your interactions with Practitioners.

2. Use of Information

The information collected is used solely to:

• Match you with appropriate Practitioners for therapy sessions.
• Facilitate communication between you and Practitioners.
• Send you newsletters from TheBrainPsych, including insights and updates. You can opt out of these communications at any time.

3. Consent

By signing up for FirstTherapy.org, you provide your consent for:

• The collection and use of your information as outlined in this Privacy Policy.
• Being subscribed to TheBrainPsych’s newsletter. You may unsubscribe at any time by clicking the “Unsubscribe” link in the emails or contacting us directly.

4. Sharing of Information

We value your privacy and will never sell or rent your personal information. However, we may share limited information with:

• Practitioners for the purpose of scheduling and conducting therapy sessions.
• Authorized personnel or third parties if required by law or to ensure the safety of our users.

5. Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Retention of Information

Your data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

As a user, you have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your information.
• Opt out of the newsletter or any other non-essential communications.
• Request deletion of your data, subject to legal obligations.

8. Cookies and Tracking

We may use cookies or similar technologies to improve your experience on our website. These cookies do not collect personal information unless you provide it to us.

9. Updates to Privacy Policy

This Privacy Policy may be updated periodically. We encourage you to review it regularly. Continued use of our platform after updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at vd@thebrainpsych.com.

Important Notes:

• We do not provide medical or emergency crisis services. If you are in immediate need, please contact your local emergency services or crisis hotline.
• Practitioners on the platform are independent professionals. Any issues related to sessions must be resolved directly with them.