Terms of Service for FirstTherapy.org

Effective Date: 20th November, 2024

Welcome to FirstTherapy.org, a platform operated by TheBrainPsych (referred to as “we,” “our,” or “us”). By using our services, you agree to the following Terms of Service. If you do not agree, please do not use the platform.

1. Nature of Service

FirstTherapy.org facilitates connections between individuals seeking therapy (“Users”) and independent psychologists or counselors (“Practitioners”).

• We act solely as a matching service and are not involved in the therapeutic relationship.
• The Practitioners on our platform operate independently and are not employees, agents, or affiliates of FirstTherapy.org or TheBrainPsych.

2. No Guarantee of Outcomes

• FirstTherapy.org does not guarantee the effectiveness, suitability, or quality of the services provided by Practitioners.
• Any advice, guidance, or therapy provided by Practitioners is their sole responsibility.

3. Limited Liability

• FirstTherapy.org is not liable for:
  • The quality of counseling sessions or their outcomes.
  • Any decisions, actions, or consequences arising from your engagement with a Practitioner.
  • Issues related to payment arrangements for follow-up sessions directly between Users and Practitioners.
• Our responsibility is limited solely to facilitating the initial free session.

4. User Responsibilities

As a User, you agree to:

• Provide accurate information during the sign-up process to ensure appropriate matching with Practitioners.
• Engage respectfully with Practitioners during and after sessions.
• Seek additional medical or legal advice, if necessary, as our platform does not provide crisis support or emergency intervention.

5. Practitioner Responsibilities

Practitioners are responsible for:

• Conducting sessions professionally and adhering to ethical standards set by their governing bodies.
• Complying with local laws and regulations regarding mental health services.

6. Privacy and Confidentiality

We prioritize the security of your data. Please review our Privacy Policy for details on how your information is handled. Practitioners are independently responsible for maintaining confidentiality during sessions.

7. Crisis Situations

FirstTherapy.org is not designed for crisis intervention or emergency situations.

• If you are in immediate danger or need urgent mental health support, please contact your local emergency services or a crisis hotline in your area.

8. Updates to Terms of Service

We may update these Terms of Service from time to time. Continued use of the platform after updates constitutes your acceptance of the revised terms.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in accordance with these laws.

10. Contact Us

For questions or concerns about these Terms of Service, please email us at vd@thebrainpsych.com.